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Privacy Policy

STRONG Pilates Japan Co., Ltd. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from that information alone, such as the insurer number on a health insurance card (personal identification information).

Article 2 (Method of collecting personal information)

When a user registers for use, the Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. In addition, the Company may collect information regarding transaction records and settlements, including personal information of the user, made between the user and business partners, etc. from the Company's business partners (including information providers, advertisers, ad delivery destinations, etc.; hereinafter referred to as "business partners").

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows:

  1. To provide and operate our services

  2. To respond to inquiries from users (including verifying their identity)

  3. To send emails about new features, updates, campaigns, etc. of the services the user is using, as well as information about other services provided by our company

  4. To contact you as necessary regarding maintenance, important notices, etc.

  5. To identify users who have violated the terms of use or who are attempting to use the service for fraudulent or improper purposes, and to refuse their use

  6. To allow users to view, change, or delete their own registered information, and to view their usage status

  7. To bill users for paid services

  8. Purposes incidental to the above purposes of use

Article 4 (Changes in purpose of use)
  1. We will change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is related to the purpose before the change.

  2. If the purpose of use is changed, the company will notify users of the changed purpose in a manner specified by the company or publish the changed purpose on this website.

Article 5 (Provision of personal information to third parties)
  1. 当社は,次に掲げる場合を除いて,あらかじめユーザーの同意を得ることなく,第三者に個人情報を提供することはありません。ただし,個人情報保護法その他の法令で認められる場合を除きます。

    1. 人の生命,身体または財産の保護のために必要がある場合であって,本人の同意を得ることが困難であるとき

    2. 公衆衛生の向上または児童の健全な育成の推進のために特に必要がある場合であって,本人の同意を得ることが困難であるとき

    3. 国の機関もしくは地方公共団体またはその委託を受けた者が法令の定める事務を遂行することに対して協力する必要がある場合であって,本人の同意を得ることにより当該事務の遂行に支障を及ぼすおそれがあるとき

    4. 予め次の事項を告知あるいは公表し,かつ当社が個人情報保護委員会に届出をしたとき

      1. 利用目的に第三者への提供を含むこと

      2. 第三者に提供されるデータの項目

      3. 第三者への提供の手段または方法

      4. 本人の求めに応じて個人情報の第三者への提供を停止すること

      5. 本人の求めを受け付ける方法

  2. 前項の定めにかかわらず,次に掲げる場合には,当該情報の提供先は第三者に該当しないものとします。

    1. 当社が利用目的の達成に必要な範囲内において個人情報の取扱いの全部または一部を委託する場合

    2. 合併その他の事由による事業の承継に伴って個人情報が提供される場合

    3. 個人情報を特定の者との間で共同して利用する場合であって,その旨並びに共同して利用される個人情報の項目,共同して利用する者の範囲,利用する者の利用目的および当該個人情報の管理について責任を有する者の氏名または名称について,あらかじめ本人に通知し,または本人が容易に知り得る状態に置いた場合

Article 6 (Disclosure of Personal Information)
  1. When a person requests disclosure of personal information, we will disclose it to that person without delay. However, if disclosure would fall under any of the following, we may not disclose all or part of the information, and if we decide not to disclose the information, we will notify that person without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.

    1. When there is a risk of harm to the life, body, property or other rights and interests of the person or a third party

    2. When there is a risk of causing significant disruption to the proper performance of our business

    3. If it would violate other laws and regulations

  2. Notwithstanding the provisions of the preceding paragraph, in principle we will not disclose information other than personal information, such as historical information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)
  1. If the personal information held by the Company about a User is incorrect, the User may request the Company to correct, add or delete the personal information (hereinafter referred to as "Corrections, etc.") in accordance with the procedures established by the Company.

  2. If we receive a request from a user as described in the preceding paragraph and determine that it is necessary to comply with the request, we will correct the personal information without delay.

  3. When the Company makes any corrections, etc. pursuant to the provisions of the preceding paragraph, or when the Company decides not to make any corrections, etc., the Company will notify the User without delay.

Article 8 (Suspension of use of personal information, etc.)
  1. If the individual requests that the Company suspend or delete (hereinafter referred to as "suspension of use, etc.") their personal information because that information is being handled beyond the scope of the intended purpose or has been obtained by wrongful means, the Company will conduct the necessary investigation without delay.

  2. If we determine that it is necessary to comply with the request based on the results of the investigation under the preceding paragraph, we will suspend the use of the personal information without delay.

  3. When the Company suspends or otherwise takes measures against the use of the Service pursuant to the provisions of the preceding paragraph, or when the Company decides not to suspend or otherwise take measures against the use of the Service, the Company will notify the User without delay.

  4. Notwithstanding the preceding two paragraphs, if the suspension of use, etc. would involve a significant amount of expenses or is otherwise difficult to implement, and alternative measures necessary to protect the rights and interests of the User can be taken, such alternative measures will be taken.

Article 9 (Changes to Privacy Policy)
  1. The contents of this policy may be changed without notifying users, except for matters otherwise specified by laws, regulations, or otherwise in this policy.

  2. Unless otherwise specified by our company, the revised Privacy Policy will take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this policy, please use the inquiry form.

TUG Building 4F, 2-1-10 Iidabashi, Chiyoda-ku, Tokyo

STRONG Pilates Japan Co., Ltd.

Contact Form

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